The gateway of your entire sales pipeline in KIA CRM — capturing leads from all digital and physical sources into a single centralized system.
Book a Free Demo See How It WorksSee the difference between managing leads on WhatsApp and notebooks versus a centralized KIA Enquiry Module.
| Challenge Without CRM | Result With KIA Enquiry Module |
|---|---|
| ✕Leads lost in WhatsApp or notebooks | ✓Zero lead leakage — all entries centralized |
| ✕No follow-up visibility | ✓Real-time pipeline visibility for management |
| ✕Salesperson accountability unclear | ✓Every interaction logged against sales user |
| ✕Slow response to queries | ✓Auto-assignment + SLA-based response tracking |
| ✕No conversion analysis | ✓Source-wise conversion ratio & funnel monitoring |
Every enquiry moves through clear stages, so you always know where each lead stands.
From the first click or call to recorded revenue — ten steps, fully tracked inside your CRM.
Every detail you need to qualify, follow up and convert — in a single record.
Name, mobile, email, address
What the customer is looking for
Website, JD, Facebook, cold call, field visit
Who is responsible for this enquiry
Next scheduled interaction date
Review Pending→Qualified→Win/Lost
All interaction history maintained
Custom classification for reporting
Powerful tools that keep your team fast, accountable and focused on revenue.
Flag enquiries not actioned within defined hours.
Identify stale leads before they go cold.
Measure ROI of each marketing channel.
Visual pipeline from enquiry to order.
Never miss an overdue follow-up.
Export the full list for management review and bulk import enquiries from external sources.
Leads assigned within the first hour of enquiry have 7x higher conversion rates. Use the ‘With Follow-up’ qualification path to auto-schedule the first touchpoint immediately after assignment. — KeywordIndia
Get a live walkthrough of the KIA Enquiry Management System.
Book a Free Demo Call +91-9811475755